RISE Commercial District Case Study
RISE Commercial District offers flexible warehouse, flex and office space for small businesses outgrowing the garage. RISE is a two-time Inc. 5000 honoree with 15+ Midwest locations.
The spaces sell themselves once people tour them. The hard part was getting enough qualified prospects to book a tour at every location. GrowthHit ran CRO, paid media, SEO and email as one system, aimed at 400 qualified leads a month.
+41%
Lead Conversion Rate
-38%
Cost Per Lead
5.4X
Google Ads ROAS
Conversion Rate Optimization
Homepage Conversion Redesign
Flex Space Page Redesign
Challenges/goals
What RISE Commercial District Needed
Retention-driven email campaigns
Lessons from helping RISE Commerical District grow
Here's what the data showed us:
Budget by occupancy, not by cost per lead.
Chasing the cheapest leads sends money to markets that are already full. GrowthHit moved spend into RISE's slowest-filling locations each week. August still set a lead record, and markets like Mason and Milford more than doubled their traffic. A cheap lead isn't worth much if there's no unit to lease.
Show the space, then shorten the path.
Every big CRO win came from the same idea. Book a Tour brought the amenities forward and added a video tour, and conversions rose 111%. The homepage put locations and real client spaces up front, and leads rose 41%. Small Warehouse showed the inside of the unit and offered a lower-commitment "Get a Quote," and form fills rose 36%. When the product is new to buyers, showing it works better than describing it.
The on-site manager beats the feature list.
RISE's 5-star reviews kept praising the on-site manager, with flexible lease terms a close second. Messaging built on those themes won across channels. Google reviews in ads drove 10X+ higher CTR, and flexible leasing became the best-performing message on Meta.
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